Privacy Policy
Last Updated: December 17, 2025
Apollo Pythios Home Care Agency (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws and regulations.
1. Information We Collect
We collect the following types of information:
- Personal identification information (name, address, contact details)
- Health and medical information necessary for care delivery
- Emergency contact information
- Insurance and billing information
- Care preferences and requirements
2. How We Use Your Information
Your information is used for:
- Providing and coordinating your home care services
- Communicating with you and your authorized representatives
- Billing and insurance processing
- Quality assurance and service improvement
- Compliance with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only with:
- Healthcare providers involved in your care
- Your authorized family members or representatives
- Insurance companies for billing purposes
- Regulatory authorities when legally required
- Service providers who assist in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems, access controls, and staff training on confidentiality.
5. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information
- Request restrictions on disclosure of your information
- Receive a copy of your health records
6. Retention of Information
We retain your information for as long as necessary to provide services and comply with legal and regulatory requirements. Medical records are maintained in accordance with applicable healthcare record retention laws.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Apollo Pythios Home Care Agency
Email: privacy@apollopythios.com
Phone: +91 123 456 7890
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.